Rachel A.Wood

Earlier this year in March 2025, we had the pleasure of co-teaching a session on Service Design in Practice as part of the Open University’s T190 module. As both PhD researchers and service designers, we wanted to offer students a real-world perspective on how service design unfolds in practice. The session was a mix of sharing our experiences, using practical tools, and having an honest conversation about the challenges and rewards of working in the field.

"Loftus unveils the minds shifting fragile art Where memories can change under whispered suggestion Eyewitness truths can fade like...

Designing for Futures: Building a Blueprint for Human Potential